• Rental - NeuroTrac Continence Rental - NeuroTrac Continence Roll over image to zoom in
  • Rental - NeuroTrac Continence Rental - NeuroTrac Continence Roll over image to zoom in

Rental - NeuroTrac Continence

In Stock

£40.80 [ £34.00 + VAT ]

Ex Tax: £34.00
Brand: NeuroTrac
Product Code: NT4_RENTAL

VAT Exemption: This product is eligible for VAT Exemption. Simply complete the "VAT Exempt" form during checkout (Step 5) and VAT will automatically be deducted.

Order before 3pm for same working day dispatch. Choose First Class delivery at checkout for next working day delivery (excludes weekends and bank holidays). Valid for Mainland UK delivery addresses only.

Available Options

Electrodes / Probes:

Optional Extras:

Now you can rent the Neurotrac Continence Stimulator for up to 12 weeks!

  • 1 x NeuroTrac Continence unit
  • 1 x 9v Battery
  • 1 x Electrode Lead Wire
  • Includes FREE UK RETURN at the end of your rental
    • Simply place your NeuroTrac Continence unit into the supplied Freepost envelope at the end of your rental period and return it to us.
    • We recommend you obtain a proof of postage receipt from the post office.
  • All return costs are included in the price shown.
    • Please note, rentals are only available to customers within the UK.
  • Electrode must be purchased separately - Please select from the options above

The use of mild electrical stimulation can greatly improve the effectiveness of your pelvic floor exercises, particularly if you need help to contract the muscles yourself. Electrical pulses are able to activate the muscles and produce a contraction providing a targeted, efficient workout that builds strength quickly. With regular use it provides a drug free and affordable way to prevent stress, urge or mixed incontinence from the comfort of your own home.

The NeuroTrac Continence Stimulator is available to purchase or rent.

Used with either a vaginal or anal probe it treats both urinary and faecal incontinence, making it suitable for men and women. It can also be used with skin electrodes placed near to the pelvic floor muscles. Please note the probe/electrodes are not included; see Important information.

The Neurotrac Continence Stimulator is easy to use, compact, light and reliable, and with it’s nine built in programmes it provides a choice of treatment options. Three customisable constant-mode programmes enable you or your clinician to tailor the training to your specific needs. The unit can be locked allowing your clinician to review your progress at your next appointment. It provides a level delivery throughout the programme, the muscles are stimulated at a constant hertz or strength.

The NeuroTrac Continence Stimulator has two channels which can be controlled independently, meaning you can use both a vaginal and anal probe at the same time, if required, to combat both urinary and faecal incontinence.

When you rent the NeuroTrac Continence Stimulator, you have the option to purchase a probe at a reduced price.

Make sure you have all you need to get your pelvic floor training started straight away with our probes, electrodes and lubricant, and ensure your training stays on track with spare batteries and leads and all the additional consumables you’ll need.

Important information:

  • This product is eligible for VAT Exemption. Please complete the VAT Exempt Declaration form during checkout and VAT will automatically be deducted.
  • The NeuroTrac Continence Stimulator comes complete with lead wires and battery but you will need to purchase the probe or electrodes suitable for your specific requirements. Your clinician can recommend the correct probe for you.
  • PLEASE NOTE: Rental products are only available to customers in the UK and Northern Ireland.  One rental allowed at a time.

Important information:

  • This product is eligible for VAT Exemption. Please complete the VAT Exempt Declaration form during checkout and VAT will automatically be deducted.
  • This product comes complete with lead wires and battery but you will need to purchase the probe or electrodes suitable for your specific requirements. Your clinician can recommend the correct probe for you.
  • This product is NOT for rental outside of the United Kingdom, Channel Islands or Isle of Man.
  • One rental allowed per customer
Price: £40.80


  • Dual channel: individually isolated circuits.
  • Amplitude: 0 - 90 mA into 500 Ohm load; indication only. Actual mA will tend to be less than indicated due to electrode impedance: at 1000 Ohms load (Electrodes in poor condition) the maximum will be limited to 70 mA, at 1500 Ohms load the maximum will be limited to 65 mA.
  • Type: Constant Current, maximum output voltage 180 Volts +10 / -30 Volts
  • Waveform: Asymmetrical, rectangular bi-phasic with zero DC current.
  • Selectable pulse width: 50 μS - 450 μS [2% accuracy].
  • Pulse Rate selection: in the continuous mode 2 Hz - 100 Hz [2% accuracy].
  • Time duration of the treatment selectable: 1 minute to 90 minutes.
  • Low Battery Indicator: If the battery goes below 6.9 volts +/- 0.2 volts the battery symbol will flash on/off once every second.
  • Open Electrode Detect: If an open circuit is detected at the output of channel A or B the output current will be reset at zero.
  • Ramp up time 0.3 - 9.9 seconds.
  • If the battery voltage is below 6.6 (+/- 0.2) volts the unit will not turn on.

Physical Dimensions:

  • 108 x 62 x 23 mm


  • 0.07KG without battery
  • 0.1KG with battery

Environmental Conditions for use:

  • +10 to +30 degrees Centigrade. 0-90% Humidity.

Environmental conditions for storage & transport:

  • 10 to +50 degrees Centigrade. 0-90% Humidity.

Contents (purchase):

  • NeuroTrac Continence Stimulator, 9v Battery, Lead Wire x2, Operators Manual, Quick Start Instructions, Carry Case

Contents (rental):

  • NeuroTrac Continence Stimulator, 9v Battery, Lead Wire, Quick Start Instructions, Freepost Return Envelope with Certificate of Posting


  • 9v Battery

Electrical Stimulation - General

1. How does electrical stimulation work?

Electrical stimulation when applied to the muscles is clinically called neuromuscular electrical stimulation (NMES) This is because the electrical pulses are able to activate the junction between the nerves and muscles being treated and produce a contraction of the muscle fibres. A stimulation induced contraction can give an effective workout for the muscle and is especially useful when the person finds it difficult to produce a contraction themselves.

2. How will it help me?

Using electrical stimulation can help to strengthen the pelvic floor muscles. Having stronger pelvic floor muscles can help you to ‘hold on’ when you feel the need to pass urine and can enable you to reach a toilet safely without leaking before you get there. They can also work more effectively to close the outlet from the bladder (urethra) and prevent urine leaking when you are active; running, coughing, sneezing, laughing or exercising. Electrical stimulation can also exercise the posterior part of the pelvic floor muscles and can help to strengthen the anal sphincter muscle. Having a strong anal sphincter can help to prevent leakage occurring from the bowel and reduce bowel urgency.

The indications for use are:

  • When there is an ability to voluntarily contract the pelvic floor muscles 
  • When the pelvic floor muscles are very weak
  • When pelvic floor muscle exercises alone are not effective
  • To provide an alternative to or adjunct to other treatments
  • Where there is a combination of muscle weakness and bladder urgency 
  • Dyspareunia, lax vagina and vulva pain
  • Faecal incontinence to increase sphincter tone (limited evidence to support use in faecal incontinence) 
  • Nice Guideline CG 171, 2013 recommends that electrical stimulation is considered in women who cannot actively contract the pelvic floor muscles in order to aid motivation and adherence to therapy

3. When can’t I use it?

It is not recommended to use electrical stimulation if you have any of the following conditions:


  • Loss of sensation or feeling in the area where the electrode will be positioned
  • Pelvic cancer that is currently being treated or is under review
  • You are pregnant or trying to conceive
  • Within 12 weeks of having a baby
  • Within 12 weeks of having pelvic surgery
  • A Pacemaker – cardiac or other
  • A urinary tract infection
  • A vaginal discharge or infection
  • Broken skin in the area where the electrode will be positioned
  • A large vaginal prolapse that prevents correct positioning of a vaginal electrode
  • Fistula 
  • Pelvic mass
  • Tissue trauma or haematoma in the last six weeks
  • Inflammation of the vaginal tissues
  • Abnormal smear (until patient has had one clear smear) 
  • Patient is unable to understand instructions or physically unable

Anal – in addition to the contraindications above care should be taken if you have

  • Swollen / bleeding haemorrhoids 
  • Anal fissure
  • Rectal prolapse


  • Recent radiotherapy 
  • Use of a diaphragm 
  • Retention of urine – this should be assessed and managed before using NMES
  • Haemophilia  - check with Multi-Disciplinary Team (MDT) that bleeding disorders are well managed and advise care with insertion and removal of vaginal / anal probe. 
  • Epilepsy – need to discuss with MDT / patient re potential risks. 
  • Uncontrolled hypertension 
  • Sexual abuse
  • Diabetes – need to assess if they have pudendal nerve neuropathy and degree to which neurological function is affected

There is not a contraindication to using NeuroTrac stimulators in the presence of metal implants such as a hip replacement. The waveform produced by the NeuroTrac unit is bi-phasic with a positive phase which stimulates the muscle and a negative phase which discharges the energy thus preventing a heating effect.

The use of the NeuroTrac unit is also not contraindicated for use with an intra-uterine device in situ (including the Mirena coil)

The above contraindications / precautions are for all NMES for the pelvic floor, regardless of the type of electrode with the exception of ‘nickel allergy’ which is specific to electrodes with stainless steel electrodes (you would need to select nickel free electrode).

4. How often should I use it?

It is recommended to use a stimulation programme building up to 30 minutes either using it daily or alternate days. A specialist nurse or physiotherapist will be able to advise you of the best programme and frequency of use for your muscles.

5. Will it hurt?

Pelvic floor electrical stimulation should not be painful. By choosing the correct programme you should just feel a tingling sensation where the electrodes are placed and you should feel the pelvic floor muscles working – sometimes it has been described like feeling a ‘heartbeat’ in the vagina.

6. How soon might it improve my condition?

This will depend upon the condition of your muscles when you start to use a muscle stimulator. Muscle strengthening can take at least 12 weeks, however in some cases using the stimulator makes you more able to connect with your muscles when you have forgotten how to use them so improvement can happen more quickly.

Pelvic floor NMES should be used in relation to the pelvic floor muscle dysfunction rather than the severity of the symptoms.  If someone has a pelvic floor dysfunction using NMES can improve the function of the pelvic floor and this can be the case with mild or severe incontinence symptoms. 

Neurotrac Continence and NeuroTrac Pelvitone

1. What is the difference between these units besides price?

The Pelvitone Stimulator has the ability to deliver up to 5 customised phases of stimulation during one treatment session; these would normally be programmed specifically for you by your healthcare specialist practitioner. Both units have the ability to customise a stimulation programme and also include a range of pre-set treatment programmes.

2. How do I check if the equipment is at fault if it doesn’t work?

  • Check that a charged battery is placed into the unit battery compartment
  • Check that a circuit is completed between the body and the electrode.
  • Check that the electrode lead is not damaged.
  • Check that the pins of the electrode lead are firmly inserted into the electrode connectors
  • Apply a lubricating water based gel to the electrode.
  • Position the electrode in the vagina or anus (as appropriate) and check all the leads are connected (to electrode and to stimulator unit) before the unit is switched on. 
  • There is a safety mechanism that will limit the maximum output from the stimulator if it is not correctly connected.

Operational Testing

If a unit ‘cuts out’ or only goes up to 5 or 6, then this would suggest either there is either a loose connection or the lead wire/probe could be faulty.

If you suspect a fault please check the NeuroTrac Continence Stimulator is set up correctly by inserting a lead wire into either channel ‘a’ or ‘b’, then cross over the metal pins at the top of the lead wire, holding metal pins together – thereby creating a circuit.  Press & hold down the plus (+) button relating to the relevant channel which has the wires in, it may pause at ‘20’ press ‘+’ again and hold down button, the unit should go up to a maximum of 90 if working/set up correctly.

When unit is set up correctly and being used vaginally, please ensure that the metal plates on the Periform+ are pointing hips outward and that a lubricating gel is being used to create a good conduction contact.

If only one side stimulates: 

Some women experience stimulation only on one side.  If you can feel some stimulation, even if it is only on one side, this means that the stimulation unit is working. 

When using an electrode such as the Periform (with the electrodes running along the length of the electrode rather than around the electrode) some women only feel the stimulation on the positive (+ve) side of the electrode.  If this is the case turning the electrode around or reversing the connection leads will mean that the pulse will be felt on the opposite side. 

In some women only sensing the stimulation on one side may be because of some damage to the sensory nerves on that side.  

If it intermittently stimulates: 

If the stimulation is felt intermittently this may be due to the work / rest (duty cycle) with periods set for the stimulation to work and periods set to allow the muscle to rest.  Intermittent stimulation during a work phase is most likely due to a faulty connection either to the stimulator machine or to the vaginal electrode.  

If using a Periform electrode for several weeks, check the connection where the wires enter the electrode as these can wear and cause a faulty connection. 
Should you require further help or information please refer to the user manual supplied or telephone us

NeuroTrac Simplex and NeuroTrac Myoplus – Biofeedback

1. What is biofeedback?

Biofeedback is a means of using a machine attached to a specific muscle to show how well that muscle is able to work. With Simplex / MyoPlus the biofeedback is given by connecting an anal or vaginal electrode or skin electrodes near to the pelvic floor muscles. The machine is then able to pick up an electrical signal (electromyography - EMG) when the muscles contract and to show this by means of lights and a microvolt (energy) reading or in the case of the MyoPlus when connected to the software programme, a visual graph on a computer screen.

2. How will it help me?

Biofeedback can help to identify the correct contraction and can greatly help you to stick to a muscle training programme. 

3. When can’t I use it (contraindications)?  

EMG biofeedback is only picking up electrical energy from the body so it has no specific contraindications. The only limitations are using the vaginal or anal probe.

4. How often should I use it?

Biofeedback can be used as an aid to a pelvic floor muscle exercise programme. It is a personal choice as to how often you use Biofeedback. It is helpful to connect to a biofeedback machine each time you perform a pelvic floor muscle workout, however practically this is not always possible. Usage varies form one person to another with some people using it as an aid once or twice a week to others using it three times a day - each time they exercise.

5. Will it hurt?

EMG Biofeedback should not be painful. It is picking up electrical signals from the muscles and does not deliver electrical energy to the body.

6. How soon might it improve my condition?

This will be dependent upon the severity of your condition when you commence using Biofeedback. Strengthening pelvic floor muscles can take at least 12 weeks.

7. How do I test if the equipment is at fault if it doesn’t work?

EMG Biofeedback needs a circuit to be formed between the unit and the muscles. In the case of pelvic floor muscle Biofeedback this is usually achieved by using an anal or vaginal electrode (probe). If there is no EMG signal showing on the screen, check that there is sufficient battery power and also that the electrode is attached correctly via the electrode lead to the unit. Check that the electrode is correctly positioned in the vagina or anus.


[1] NICE Guidelines CG171 2013
[1] POGP Guidance 2016

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